Relatório Mensal CX

2026-05

Resumo

Agentes: 3 | Score médio: 68.2 | Comissão total: 2332.17 € | Top performer: Diogo Torres

Ranking

#AgenteScoreComissãoTicketsCallsInboundOutboundTempo chamada
1Diogo Torres84.04957.90 €243.0183.088.095.00m
2Joana Sampaio69.35790.46 €177.082.045.037.00m
3Fabiana Leandro51.22583.81 €138.059.023.036.00m

Breakdown

AgenteQualityEfficiencyVolume
Diogo Torres6.695.1100.0
Joana Sampaio7.8100.062.6
Fabiana Leandro14.569.647.2